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Showing posts with the label Troubleshooting

Missing buttons in Add/Remove Programs applet

One day not too long ago, I started my Add/Remove Programs applet to uninstall an application. To my initial surprise and later horror, all of the buttons were gone. I could view the list of installed applications, but couldn't do anything with them -- no Remove button! After spending most of the day searching on the web for a fix, I came to realize that many others had the same problem but there wasn't a definitive answer to fix the problem. The point of this post is to give the reader several options to fix the problem. Q: Where did the buttons go? A: It was a corruption of the registry. Keys were deleted. Windows could no longer find the uninstaller associated with the application. Programs like Registry Mechanic cannot fix this problem. I know because I tried. There are four ways to fix the problem. They are ordered by increasing impact on your computer and possibly your life: If you have Windows XP, run System Restore . Slowly step backwards in time until the problem is ...
I upgraded my old Dell Dimension from Windows 98 to Windows 2000 this morning. It was an "upgrade", not a "clean install". When I first ran Liberty Basic 3.02 under the new OS, the title bar showed that it was not registered. Entering my license number again fixed the problem, but it was an unusual side effect of the upgrade. It makes me wonder how Carl is storing that license number.